Umai Natural stands behind the quality of its products and is dedicated to providing reliable customer support.

Product Warranty

Our products are covered against manufacturing defects for a limited period from the date of delivery. This warranty does not cover damage caused by misuse, normal wear, or improper storage.

Warranty Claims

To submit a warranty claim, customers must provide:

• Proof of purchase
• Description of the issue
• Supporting photos or documentation

Approved claims may result in replacement, store credit, or refund at our discretion.

Customer Support

Our support team is available to assist with:

• Product inquiries
• Order issues
• Warranty claims
• General questions

Response times may vary, but we strive to reply within 1–2 business days.