Moi Avenue, Robin business centre, shop M5, opposite Jevanjee gardens

Payment Policy – Umai Natural

Umai Natural offers a secure and seamless checkout experience for all customers. This Payment Policy outlines the accepted payment methods, billing terms, and security measures associated with purchases made on our website.

Accepted Payment Methods

We currently accept the following payment options:

  • Mpesa
  • Online payment gateways supported on our website

All payments must be completed in full at the time of purchase.

Pricing & Currency

All prices displayed on https://umainatural.com are listed in the applicable local currency unless otherwise stated. Prices are subject to change without prior notice.

Applicable taxes, duties, and shipping charges will be calculated and displayed during checkout.

Payment Authorization

By submitting your payment information, you authorize Umai Natural to charge the total order amount, including applicable taxes and shipping fees.

Orders may be subject to verification before processing. We reserve the right to cancel or delay orders suspected of fraudulent activity.

Failed or Declined Payments

If a payment is declined or fails:

  • Please verify your card details
  • Ensure sufficient funds are available
  • Contact your payment provider if the issue persists

Umai Natural is not responsible for bank or payment gateway errors.

Payment Security

We prioritize payment security and use industry-standard encryption and secure servers to protect customer data. Umai Natural does not store full payment card details on its servers.

Billing Information Accuracy

Customers are responsible for providing accurate billing and contact information. Orders may be delayed or canceled if incorrect details are provided.